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1. Delivery Service Introduction

1. Pick up in store

We provide in-store pickup service to customers. You can select the nearest store to pick up the products during online ordering process. Order must be picked up in person at selected branch within 7days, it will be considering as cancelled by customer and no compensation or refund will be made.

Address:

- 沙田分店 沙田車站圍1號連城廣場6樓616室

- 上水分店 龍琛路39號上水廣場8樓815室

- 屯門分店 屯喜路2號柏麗廣場25樓2506室

- 觀塘分店 巧明街117號港貿中心8樓804-805室

- 旺角分店- 旗艦店 彌敦道610號荷李活商業中心8樓803,805-806室

- 銅鑼灣旗艦店-現已開幕 香港銅鑼灣百德新街2-20號 恒隆中心 801-802室

- 葵芳分店 葵涌葵芳新都會廣場一期38樓3823-24室

- 荃灣分店 荃灣大河道100號海之戀商場2樓2134-2135A(激安殿堂寵物區出口旁)

Domestic Shipment Plan

Plan Discounted Weight Limit Size Limit Frozen Products Same-day delivery Delivery Schedule Delivery location Delivery Fee
A $300 < 10KG 40*40*40CM 確認付款後1-3日 送貨上門 自付
B ≥ $300 10KG 40*40*40CM 確認付款後1-3日 送貨上門 補貼註2
C ≥ $300 無上限 無上限 確認付款後1-3日 地面交收 補貼註2
Remarks
*所有配送方案不適用於批發貨品及焗爐*所有配送服務只適用於星期一至六(星期日及公眾假期暫停)   *如包裝後超過方案所定重量或體積限制, 客戶需補付運費差額----------------------------------------------註1:方案A客人派送地址可選工商區或順便智能櫃, 可另加$20選擇送貨至住宅地區, 另加$30至偏遠地區(參考順豐速運偏遠地區範圍)----------------------------------------------------------------------------註2:運費如下- 消費滿$300以上, 可享$30運費補貼- 消費滿$600以上, 可享$50運費補貼- 消費滿$1200以上, 可享全單運費補貼運費

2. Track & Trace

After placing order in ICHI-CAKE, you can track the shipment status on our website. You will be received an email attached with tracking number/waybill number from the corresponding delivery company after your order in progressing. You can also tracing on their website.

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